£23,735 yearly
TDS
Hemel Hempstead, UK (Hybrid after 6 weks)
TDS are looking for a positive, flexible and hardworking person with exceptional customer skills to join our expanding team.
Providing a first rate customer experience when customers contact us is all part of our mission to be the best tenancy deposit scheme in the business, and your exceptional customer service skills will help us achieve this goal. As part of the Operations team, you will be the first point of contact for answering customer enquiries about the service we provide.
You’ll need to be outstanding on the phone and be able to quickly get to grips with the complexities of our business. You’ll be speaking to customers and recording the nature of their enquiry so we have useful insight in to why our customers are contacting us. If you have a background of working in housing, even better but as a minimum you must have a solid customer service and administration background.
Candidates are expected to have excellent communication skills, both written and verbal,...