TDS

TDS is currently recruiting for a number of experienced Adjudicators to undertake deposit dispute resolution in the private rented sector across the UK. We are looking for positive, proactive and flexible people who are able to handle a variety of tasks and make reasoned, independent and proportionate decisions about disputes. What you’ll do Consideration and adjudication of deposit disputes and other disputes whilst securing the independence and effectiveness of the adjudication process. Consideration and mediation of disputes by, telephone, or virtual communication means. Representing The Dispute Service as required at industry events, including presentations and training. Contributing to the development of new business streams in ADR, including mediation and conciliation services. What you’ll bring A minimum of 3-4 years’ experience in an adjudication role, preferably in a dispute resolution, complaints or regulatory environment; Honours degree or...

TDS has a fantastic opportunity for a Business Development Executive to join our expanding Sales and Client Success team selling our products to letting agents. Our products include rental deposits and client money protection. Reporting to our Sales Manager, you’ll be provided with great training and have the support of a truly trusting and collaborative team, to help you grow alongside our business. So, if you’re interested in sales and letting property, we’d love you to make the move with us! The role is field based, but we are looking for people based in Reading or London. You will need to live in this area and be willing to travel. What you’ll do Responsible for new business within a designated territory. Spending time pursuing leads with key decision makers and achieving a quarterly acquisition target Sell based on a clear framework, demonstrating why letting agents should use TDS Work with our partners within their territory Use data and our CRM system to...

TDS are looking for a positive, flexible and hardworking person with exceptional customer skills to join our expanding team. Providing a first rate customer experience when customers contact us is all part of our mission to be the best tenancy deposit scheme in the business, and your exceptional customer service skills will help us achieve this goal. As part of the Operations team, you will be the first point of contact for answering customer enquiries about the service we provide. You’ll need to be outstanding on the phone and be able to quickly get to grips with the complexities of our business. You’ll be speaking to customers and recording the nature of their enquiry so we have useful insight in to why our customers are contacting us. If you have a background of working in housing, even better but as a minimum you must have a solid customer service and administration background. Candidates are expected to have excellent communication skills, both written and verbal,...