Specialist Computer Centres

  • Stevenage, UK
Specialist Computer Centres Stevenage, UK
30 Jul, 2021
Reporting to the Service Delivery Manager, the Service Support Analyst is an excellent team player and communicator who will work primarily with members of the End User Computer (EUC), Stores and Asset teams to ensure the success of the services delivered into our customer. Success in this role will be demonstrated through being a positive and pro-active team player in the Service Delivery Team...... click apply for full job details
Specialist Computer Centres Stevenage, UK
28 Jul, 2021
Overall Job Purpose: The role of 2nd Line Service Desk analyst is required for the 2nd line call resolution following agreed scripts and working procedures. The role will also include co-ordination with the users and other resolve teams, to establish corrective actions and if required to arrange visits to the users by the other resolver teams...... click apply for full job details
Specialist Computer Centres Stevenage, UK
24 Jul, 2021
Main Duties of Job: Primary Duties • Manage and maintain asset information for all EUC hardware within agreed scope • Manage and maintain asset information for all software within agreed scope • Manage / implement / improve processes to ensure the accuracy of the Asset Management Database (AMDB) through the Incident Management, Request Management and audit processes • Responsible for the End User Compu...... click apply for full job details
Specialist Computer Centres Stevenage, UK
24 Jul, 2021
3rd Line Technical Support Engineer Overall Job Purpose To assist the delivery of IT Services to the end client through supply of contracted services and value add. Deliver an effective and efficient customer focused service to all staff for SCC clients, meeting service level agreements and customer expectations. To provide 3rd Line technical support to the hardware and software of the desktop enviro...... click apply for full job details
Specialist Computer Centres Stevenage, UK
24 Jul, 2021
The role is to assist the delivery of IT Services to the end client through supply of contracted services and to deliver an effective and efficient customer focused service to all of our customer's IT users, meeting service level agreements and customer expectations. The role will involve carrying out second line fault resolution for software, hardware and audio visual equipment...... click apply for full job details
Specialist Computer Centres Stevenage, UK
24 Jul, 2021
Overall Job Purpose: To assist with the management and delivery of the customer's applications portfolio. To configure, manage, and report on, the deployment of packaged applications to the estate. To assist the delivery of IT Services to the end client through supply of contracted services and value add...... click apply for full job details
Specialist Computer Centres Stevenage, UK
20 Jul, 2021
Overall Job Purpose The role is a dual role, involving BAU work alongside a supervisory role for EUC Desktop Engineers. The BAU element of the role includes, but is not limited to, first and second line fault resolution for software, hardware & VC equipment and IT hardware & software requests. The role is to assist the delivery of IT Services to the end client through supply of contracted ser...... click apply for full job details