MML Maintenance Management are currently looking to recruit a new Customer Service Representative.
Maintenance Management Ltd was established in 2001 to deliver facilities management services to the John Lewis Partnership. Over recent years MML has expanded its customer-base to include other leading UK retailers as well as customers within the telecommunication, hospitality and leisure industries. We have experience of managing a diverse portfolio of properties within these sectors including town centre and out-of-town retail outlets, distribution centres, offices, residential sites, manufacturing plants, radio transmission sites, gyms, restaurants, pubs, hotels and even a farm. We are committed to the development of our people and our highly skilled team is dedicated to providing a friendly and knowledgeable service.
We are currently looking to recruit a hard- working, reliable and efficient team member to work on our customer service help-desk. The main duties consist of communicating via phone and email among our clients and contractors, tracking maintenance issues for our clients and delivering high levels of customer service at all time. The desired candidate must have excellent phone manner and basic writing & IT skills.
The role will be based on a 5-working-day rolling shift pattern (candidate will be required to work 2 weekends per month on average).
8hr shifts, from the earliest shift starting from 6:30am and the latest finish ending at 20:30pm.
If you like to learn more about the role and MML, please send your CV (with cover letter) to email@example.com