Hollywood Bowl

WHY HOLLYWOOD BOWL?

With over 60 leisure destinations across the UK incorporating Hollywood Bowl and Puttstars, we’re market leaders in real-time family entertainment. Our amazing Teams are at the heart of our business, ensuring that through impeccable service, knowledge and a high-energy approach, our customer experience is the best it can be.

However, our dedication doesn’t stop there. We are as passionate about our employees as we are about our customers, and you’ll see this reflected in our culture, benefits and support ethos. If this sounds like a place that’s right up your alley, we’d love to meet you!

OUR CULTURE

Support. One big family. The people. These are just three of the things that pop up time and time again when we talk to our Team Members and Managers about what’s it’s like to work with us.

Find out more here about what it’s like to be part of our great company.

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PAY, PERKS AND BENEFITS

A job at Hollywood Bowl Group is more than just a job. It’s a positive experience, something that enriches your life, with the added bonus of free bowling sprinkled on top for good measure.

The good stuff starts here...

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TRAINING

We love to see our people progressing. Whether you’re joining us as a Team Member, Kitchen Assistant, Technician or General Manager, you’ll always be learning - both on a day-to-day basis and through our specialist, structured career programmes. We’re proud to provide great opportunities for development and training at every level.

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OUR STORY

Join us on a journey that spans years of expertise in the bowling arena, to discover where we’ve been, where we are now, and where we’re off to next.

Find out more

 

Hollywood Bowl Hemel Hempstead, UK
14 Oct, 2020
Part time
ABOUT THE ROLE Customer Contact Centre Advisors Our busy Contact Centre located in Hemel Hempstead, Hertfordshire takes between 1200 and 3000 calls a day from our customers and 4000+ calls at peak times of the year – that’s why we need highly motivated individuals who can work as part of our team to ensure that every call is answered quickly and professionally.  You’ll be selling and advising on our bowling experience to both current and potential customers through incoming and outgoing calls. You’ll recognise their needs to generate additional sales and ensure they receive the best offers.  As a Contact Centre Advisor you’ll need a confident and professional telephone manner and be motivated and enthusiastic to ensure you and your team are achieving and exceeding our targets. As a committed team player you’ll be flexible and dedicated at all times and you’ll ensure the best customer service is delivered to each and every customer.   Benefits and rewards...
£35,000 yearly
Hollywood Bowl Hemel Hempstead, UK
14 Oct, 2020
Full time
ABOUT THE ROLE  For our brand-new role of Customer Care Manager, we are currently seeking a high-calibre individual with a proven track-record in all aspects of customer experience and community management to support the implementation of a Customer Care team, which will run alongside the established Customer Contact Centre. The company recognises and rewards high achievers who can lead and deliver. There is a genuine opportunity to be earning a generous annual package with On-Target Earnings of up to £39,000 as well as a strong benefits package, including free bowling, 30% discount on food and drink, and much more! What's in store? As our Customer Care Manager, you will support the Head of Customer Contact in the implementation of the customer contact strategy, continually improving our customer contact. The position is primarily based in our vibrant, buzzing Customer Contact Centre in Hemel Hempstead, and will involve occasional travel. The role will include...
Hollywood Bowl Milton Keynes, UK
13 Oct, 2020
Part time
ABOUT THE ROLE As a Team Member for Hollywood Bowl Group, you will be at the very centre of the customer’s journey! Whether you’re welcoming our customers at reception or hosting parties on the lanes; your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value-for-money experience with every visit. Within our fast-paced, dynamic world, Team Members are trained across the various areas of the centre to support the effective operation of the business - so no two days will ever be the same! Your responsibilities may include: Welcoming customers at reception, managing the booking system and taking calls Interacting with our customers across the centre, making sure they’re enjoying themselves Enhancing the customer's experience on the lanes, including offering food drink service whilst they bowl Supporting the kitchen team with taking orders and serving...