BP Pulse
Milton Keynes, UK
We are looking for a Part Time Customer Care Advisor to join our team, dealing with a diverse variety of inbound and outbound communications with customers, including calls, emails and live chats. Duration: 6 month fixed term contract Hours: Part Time - Weekends You Will: Be the first line of support for our customers and charge point hosts Identify customer needs and resolve their queries on first contact Champion our exciting products and keep up to date with any developments to our market leading network (full training provided!) Act as an ambassador for our brand Qualifications Strong customer service background with a focus on providing exceptional service to our customers Strong verbal and written communication A positive attitude towards working collaboratively Flexibility and resilience Ability to learn quickly and embrace change in a positive manner Comfortable with working on multiple systems, such as – Amazon Connect and Salesforce...