Mortgage Administrator

£20,000 yearly
  • Countrywide Group Plc
  • Caldecotte Lake Drive, Caldecotte, Milton Keynes MK7 8JT, UK
  • 01 Oct, 2020
Full time Property

Job Description

Mortgage Administrator / Sales Progression Consultant

Caldecotte - Milton Keynes

£20,000 per annum

Do you have experience within estate agency but don`t want to work weekends? Are you currently working in a conveyancing environment or for a mortgage lender? If so, we`d love to hear from you!

We`re currently recruiting for the position of Mortgage Administrator (internally known as a Sales Progression Consultant) to join our team based in Milton Keynes.

The role:

You will pride yourself on the customer experience by taking your customers through their journey from initial mortgage application stage to the completion of their property purchase or re-mortgage. You will thrive within a fast paced, pressured environment whilst keeping the customer at the heart of what you do.

You will enjoy using your knowledge of the Financial Services, home buying and Conveyancing industries and your strong relationship skills when liaising with Mortgage Lenders, Solicitors, and Mortgage Consultants etc.

The Sales Progression team:

The Sales Progression Team were set up in 2011 to support to our customers and our top performing Mortgage Consultants. We understand that a house purchase can be one of the most complicated and stressful transactions made in anyone`s lifetime. We appreciate this is a milestone and the team are in place to help guide our customers through the difficulties they may experience.

Examples of what you will be doing:

  • Proactively progressing individual cases from mortgage application through to completion
  • Problem solving when required to move purchases and re-mortgages along
  • Working as a part of a vibrant team to support our Top Performing Mortgage Consultants pipelines.
  • Maintaining a positive relationship with customers and Mortgage Consultants
  • Working to deadlines to ensure customers achieve their dream move
  • Prioritising and organising your workload to ensure the best outcome is achieved

Experience you have that will set you up for success:

  • Experience in relation to either Financial Services (specifically mortgages), Conveyancing and/or Estate Agency
  • Highly motivated and organised with the ability to prioritise a pressured workload
  • You will be resilient and able to calm and reassure anxious customers
  • You will be outgoing and confident
  • Excellent communication skills

What we can offer you:

  • Salary £20,000 per annum
  • 22 days holiday plus Bank Holidays with increase on length of service
  • Full Training and support alongside opportunities for career progression
  • Exclusive company benefits including pension and access to our award winning `Under One Roof` scheme