Operations Support Advisor

£23,500 - £24,800 yearly
  • NHBC
  • Milton Keynes, UK
  • 19 Feb, 2021
Full time Administration and Secretarial

Job Description

NHBC have an amazing opportunity for an Operations Support Advisor to join their Operations Support Team based in Milton Keynes.

The role of the Operations Support Advisor will provide excellent service and support to our Operations business areas which includes, Technical Operations, Inspection, Standards, Innovation and Research and Operations Technical Support departments.

The role will be varied providing efficient and effective support to all areas across Operations in line with defined procedures, liaising with customers both internally and externally. In addition to this you will be working as part of a team to exceed performance targets and deliver effective and customer focused support to all areas of Operations, including Key Stakeholders.

To deliver a service to NHBC Building Control Services Ltd and Services Ltd in accordance with the business area Service Level Agreement and Standard Operating Procedures to ensure customer and statutory requirements are met.

About you

The successful applicant will have the following attributes:

-Working in a busy operational support environment

-Able to produce work to a high level of accuracy and work efficiently and effectively under pressure

-Excellent demonstrable administration skills

-Able to prioritise and manage own workload and take ownership of tasks

-Adaptable, flexible and able to multi-task

-Excellent communication skills both verbal and written

-Proficient in the use of Word & Excel & Outlook

-Administration NVQ or equivalent qualification desirable

Salary & Benefits

£23,500.00 - £24,800.00 (DOE)
Up to 6% performance related bonus.
25 days pa annual leave with option to purchase one additional week per year.
Pension scheme to Pension Mark Plus standards (up to 10.5% of salary employer contribution).
Equalised Paternity, Maternity and Adoption Leave.
Life assurance of 4 x salary.
Subsidised private medical insurance.
Cycle purchase scheme.
High street discounts and preferential gym rates.
Employee assistance programme.

Why NHBC?
Apart from working with great colleagues who are passionate about what they do, we pride ourselves on developing individuals to achieve their full potential and offer exceptional personal development and career progression opportunities. We also support, sponsor and pay for training and membership to relevant professional organisations. All necessary equipment and other allowances associated with working from home will be provided.

Always happy to talk flexible working
We encourage employees to work flexibly in different ways including home working, field working and both formal and informal flexible working arrangements. We don’t promise we can offer you what you want, but we are always happy to talk flexible working. In the interview process we’ll discuss this more with you.

Diversity and Inclusion
NHBC is committed to equal opportunities for all. We are a signatory to the Armed Forces Covenant and the Women in Finance Charter. Our inclusive culture helps us to maintain competitive advantage as we aim to attract people from diverse backgrounds to complement our team. Underlying our overall commitment to equality is the fundamental belief in the right of all employees and customers to be treated with dignity and respect and to be guaranteed freedom from discrimination.

Our Values
Excellent – Proud and professional in all that we do.

Connected - Collaborating, sharing and achieving success as a team.

Human - Challenging, supporting and respecting each other.

Progressive - Inspired by possibilities, learning and adapting together.

*Closing Date: Friday 5th March 2021