As a Junior Account Manager at Silverbug you will be responsible for being the first point of contact with existing Customers and prospects over the phone.
You will be targeted on maintaining the relationship with existing clients ensuring that they have a good Silverbug experience and upselling our range of products and services to existing Customers and prospects.
You will be a people person who naturally builds relationships with others and a key part of your role is to actively develop relationships with existing and prospect Customers. You will take ownership of Customer issues and needs through to resolution and you will be targeted on minimising churn. You will support your colleagues in the sales team as and when needed being there eyes and ears in the office.
Person /Technical Spec
Silverbug is an innovative, dynamic technology company serving an impressive array of industry leading customers. Privately owned and established in 2002, Silverbug has grown in reputation and influence in the Managed Service Provider space.
Silverbug is striving to new standards in the IT world and we believe this can only be accomplished with the right people. We value our employees by supporting career development and progression. Together we set the standard others follow.
As Microsoft Gold Partners, we work closely with Microsoft to ensure the highest quality deployments are delivered to our clients, whilst continually refreshing our skills to keep ahead of the curve.