Customer Service Assistant - Fixed Term Contract

  • WD-40
  • Milton Keynes, UK
  • 22 Oct, 2020
Full time Customer Service

Job Description

Overview

Snapshot of What We’re Looking For

We are seeking a dynamic Customer Service Assistant to join our UK Tribe.

Reporting directly to the Customer Services & Logistics Supervisor and working closely with the rest of the UK team, this role is responsible for the day-to-day customer service for the UK business to support achievement of country goals.

The role will Process orders from our business customers through a variety of systems and ensures the fulfilment of orders on time and in full for UK in collaboration with the Sales Team, Operations, Finance, Support Services and customers/suppliers. The individual will act as first point of contact for customer queries and will resolve issues relating to ordering, transport and delivery. 

Please note that this is a Fixed Term Contract vacancy for 6 months.

What You’ll Bring to the Role 

  • 2 or more years’ experience within an international company in a customer service support role
  • Experience of using ERP system (or similar)
  • Expert knowledge of Microsoft Office
  • Able to use own initiative and react proactively

Why You Should Apply

  • If you believe in our “why” this is the place for you
  • Over 93% employee engagement as of February 2018 global employee survey
  • Publicly traded company headquartered in San Diego, California since 1953
  • Voted Most Democratic Workplace and certified WorldBlu Freedom Centered Workplace
  • Learning based culture that supports the growth and development of our team member

 Our “Why”

At WD-40 Company we believe that purpose-driven, passionate people guided by our values create amazing outcomes.  Our “why” is refreshingly simple - we exist to create positive lasting memories in everything we do. We solve problems. We make things work smoothly. We create opportunities. How we achieve our “why” is by cultivating a tribal culture through learning, teaching and living our values.

Since 1953, our formulation remains a secret. It is no secret that our passion for our people, culture, and brands is what distinguishes us. WD-40 Company has best-in-class products and we seek best-in-class talent.

Do You Align With Our Values?

Please, only consider employment with WD-40 Company if you feel as strongly about our values as we do:  We live, breathe, and play by our values every day.

  • We value doing the right thing.
  • We value creating positive lasting memories in all our relationships.
  • We value making it better than it is today.
  • We value succeeding as a Tribe while excelling as individuals.
  • We value owning it and passionately acting on it.
  • We value sustaining the WD-40 Company economy.

Ready? Set? … Apply Now

Please visit us online to complete an application https://wd40company.com/careers

#WD40TribalLife   #PositiveLastingMemories