Operations Supervisor

£36,984 - £38,881 yearly
  • Buckinghamshire Council
  • Aylesbury, UK
  • 16 Nov, 2020
Full time Public Sector and Government

Job Description


An exciting opportunity has arisen in The Recycling and Waste team. We are looking to recruit an Operations Supervisor who has proven experience in managing large teams in a fast paced environment. 

About us

No two days are ever the same, and the Operational Management Team prides themselves on their ability to react professionally to the interesting and diverse challenges that managing a large operation brings.

The Recycling and Waste team operate in all weather conditions and will require the role holder to think outside of the box and adapt to such challenges, ensuring effective communication with key stake holders is maintained and the service is delivered within service level agreements.

The Operational Management Team are responsible for delivery of waste collection services across the Aylesbury Vale including domestic refuse, recycling, food, garden, clinical and bulky collections, in addition to commercial refuse and recycling collections. The role involves shared directional management of 118 frontline operatives, from day to day delivery of the waste collection service, ensuring health and safety compliance, accident investigations and performance management.

There are training opportunities including gaining accredited qualifications within the waste industry and, opportunities to undertake driver training qualifications.

About the role

As one of four Operations Supervisors, the role holder will be required to be flexible in their working hours between and early and duty rota based shift pattern, with a typical day starting at 6am if on the early shift and 9am on the duty shift. Hours of work are 37 hours per week including working on Saturdays, again on a rota based pattern or when required on the 8/9 Saturday bank holiday ‘catch up’ days per annum.

We are the face of the Council, Recycling and Waste operatives and are seen by all residents and customers everyday. Operations Supervisors provide bespoke on street training with their teams. This involves monitoring collections crews while they operate in the Vale and provide feedback and training and ensuring compliance with health and safety and risk assessments.

There is a close knit and supportive team environment with a positive and upbeat culture as the team help one another to problem solve within the reactive environment.

Please see job summary for more details.

About you

We are looking for a highly motivated, enthusiastic individual with the ambition and drive to deliver a key frontline, operational service to the residents and customers in Aylesbury Vale to a high standard. Health and safety is key to maintaining our successful operation and the role holder will be expected to have knowledge of legislative requirements within the industry.

The role holder must have the ability to take ownership of complex and sometimes challenging issues and applying innovative solutions to resolving them whilst meeting timescales. With a flexible approach, the role holder will ensure effective operational management of the service while complying with corporate and legal requirements and seek improvements were possible.

As an Operations Supervisor within the Recycling and Waste Team, you will be joining a well respected team within the Council and waste industry. As well as making a real difference to the communities that you serve, you will be offered a competitive rate of pay, generous employer pension contributions in line with the Government Pension scheme as well as discounts on travel and local facilities in the Vale.

Other information

Closing Date of Applications Midnight of Sunday 29th Nov

Interviews date to be held 8th Dec at the Gateway, Aylesbury

Formal Face to Face interview conducted under strict socially distanced arrangements ensuring 2 metre distancing.

For more information please contact Senior Operations Supervisor Simon Rowett on 01296 585247 or email: simon.rowett@buckinghamshire.gov.uk

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Our values

We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy.

By joining Buckinghamshire Council, you can expect:

  • a fair and inclusive culture
  • the chance to really make a difference to those around you
  • health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
  • a unified voice through our Employee Representative Group
  • ongoing support, and the opportunity to develop and progress in your career with us
  • opportunities to take part in fun activities such as fundraising and social events

About the Business Unit

Our Communities directorate work across the county to deliver a number of the key customer facing services that our residents, businesses and visitors rely on every day. This includes collecting and disposing of waste, maintaining highways and managing country parks, leisure facilities, museums, theatres and libraries, as well as developing our cultural strategy. The customer is central to how we develop and deliver all of these services, which help promote our rich and vibrant culture.

We are looking for enthusiastic, ambitious and committed individuals to join our team and help make Buckinghamshire a great place to live, work and visit.  This is an exciting time for us, as we bring together many of the place based services that have previously been run by different authorities.  We manage services through a combination of direct delivery, contract management and commissioning, as well as through our key partnerships.  As part of the function, you will join us on our journey of continuous improvement. Whether that’s through developing strategies and ways of working, or delivering services on the ground – every person in Communities is a valued member of the team.

We recognise and reward you

Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. We also offer a salary sacrifice personal car lease scheme and the opportunity to gain membership to Costco. We have discounted gym memberships, Travel discounts with Arriva and Chiltern Railways and much more.