111 Clinical Advisor, Welwyn Garden City - Part Time

£17.00 - £23.71 hourly
  • Herts Urgent Care NHS
  • Welwyn Garden City, UK
  • 30 Sep, 2020
Part time Call Centre Healthcare Nurse Pharmaceutical Telecommunications

Job Description

£17 - £23.71/hour

Job Location
- United Kingdom -- England -- East of England -- Hertfordshire -- Welwyn Garden City

Job Type

07 September 2020

Closing date
30 Sep 2020

We are hiring 111 Clinical Advisors for our Contact Centre in Welwyn Garden City

Are you a Nurse, Paramedic who is passionate about making a difference to patients? Are you looking for a role in a flexible working environment? Then look no further, we have a job for you.

Who are we?

HUC provides accessible and high quality Integrated Urgent Care services to nearly 3 million patients across a range of counties, including Hertfordshire, Cambridgeshire, Peterborough, Bedfordshire and West Essex.

When service users need the right medical advice, signposting or treatment, here at HUC we provide the NHS111 and Out of Hours GP service.

The Role:

We are currently seeking Registered Nurses and Paramedics who are professional, enthusiastic and well-motivated with a passion for caring and able to build a rapport with our service users over the telephone.

As a Clinical Advisor for our NHS111 Service you will assess the health and clinical needs of people who use our services. Your critical thinking process and clinical judgement would be absolutely vital to agree a course of action using the NHS Pathways clinical triage system, to determine the next steps in their unscheduled care journey.

This is an ideal role for someone looking for a new challenge and wanting to be part of an exciting team where your role makes a difference and you will become part of a supportive and innovative team with scope for progression

Role Expectations:

You must be a registered nurse, paramedic or other suitably qualified healthcare professional. (NMC, HCPC etc) with a minimum of 1-year front line experience and be able to:

  • Carry out complex clinical triage, providing assessment, advice and information to the patient
  • Utilise your professional judgement in referring callers to other agencies as appropriate
  • Respond to and assist call handlers in the management of critical situations


We currently are recuriting for Part Time Rotas which include working shifts at the weekend

Benefits of joining us:

  • We will pay you for your Pathways Training / Qualification
  • Enhanced Rates for Bank Holiday working
  • Excellent holiday entitlement
  • NHS Pension Scheme
  • Perkbox staff benefit scheme
  • Free onsite parking

Application and On-boarding:

You will be paid to complete the NHS Pathways course & system training to prepare you for the role.


As HUC is an organisation commissioned by the NHS, all roles are listed on the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (SI 1975/1023), which means they are eligible for a standard or enhanced check as appropriate from the Disclosure and Barring Service.We are fully committed to Equality of Opportunity and welcome applications from all sections of the community.

Contact information

Lorraine Warren