Sales Administrator

  • Ingram Micro UK
  • Midsummer Boulevard, Milton Keynes MK9 2EA, UK
  • 10 Jun, 2022
Full time Administration and Secretarial Entry Level I.T. & Communications

Job Description

Sales Administrator

Working Hours: Monday - Friday | 9am - 5:30pm
Hybrid working model | 3 days in office, 2 days working from home

 

About Us…
Ingram Micro, a fortune 500 company, is the global leader in technology and supply chain services we bring unique insights that enable businesses to realise the promise of technology™.

No other company delivers as broad and deep a spectrum of technology and supply chain services to businesses around the world.

Only Ingram Micro can offer this unique ecosystem of partnerships. Be your best working with the best. Apple, Cisco, Dell, HP, Aruba, Poly, IBM, Microsoft, Dell EMC, Kaspersky, Adobe, Redhat, AWS, Intel.

 

About the role…
An exciting opportunity has arisen for a result-driven individual to join our Order Management Team on a permanent basis.

Our Order Management Team is a crucial part of the success and as the business continues to grow we need to ensure we are able to effectively manage customers’ orders from receipt to delivery.


As an Sales Administrator you will…
Work collaboratively with our Sales teams in order to provide the best in-class customer service to our Partners & Vendors who are looking for a trusted advisor to help them with management of their valuable and complex orders.

  • Verifies and reviews the accuracy of orders.
  • Ensures all sales orders are processed in an efficient and accurate manner and that delivery deadlines are met
  • Responsible for monitoring overall account activity for assigned group.
  • High focus on accuracy and customer service
  • Handling order related queries, ETA, licenses, POD requests, back order and billing
  • High attention to currency exchange rates and profitability
  • Provides support to a team of sales (inside/outside) representatives

 

The ideal candidate for this opportunity will have…

  • A keenness to learn
  • Attention to detail
  • A keen eye for attention to detail and accuracy
  • The ability to communicate effectively, over the phone, via email and face to face
  • Experience working in a wider team and to support additional staff members when necessary.
  • Good PC skills, including Microsoft Office suite, specifically Outlook, Word and Excel. CRM experience preferable

 

Who you are…

  • Customer Obsessed: Inherently understands customer needs and provides the best customer experience at all times, striving to obtain profitable new and repeat business by developing and maintaining customer loyalty
  • Team Collaborator: Can work across internal and external teams of all levels to proactively support the customer to reach the desired result
  • Responsible: Can demonstrate at all times ownership and responsibility over the complete end to end order process
  • Self-growth: Has the drive and motivation to proactively develop their own skills to enable their development as part of a unique Individual Development Plan
  • Results driven: Cares to answer and resolve customer queries with a sense of urgency, guiding them through what can be a complex transactional process

 

 

Make an application to join the team!
None of this is achievable without great people, with a complete customer focus.

Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning.